Carefour was founded by four friends in 2014, driven by a shared passion for delivering exceptional domiciliary care. From the outset, ensuring compliance with the standards set by the Care Quality Commission (CQC) was of utmost importance to us. We meticulously designed every policy and procedure to meet these requirements. With the dedicated support of our Operations Director and Registered Care Manager, we successfully registered with the CQC, receiving approval without any queries or returns.
As Carefour expanded, our unwavering focus remained on delivering exceptional one-to-one care. We carefully selected carers who shared our commitment to go above and beyond for our clients. Through ongoing training programs, assessments, and appraisals overseen by our experienced management team, our carers continuously improved their skills and provided comprehensive care.
At Carefour, client satisfaction and quality assurance are our top priorities. We regularly seek feedback through Client Quality Assurance Questionnaires, as they allow us to improve and refine our services continually. We encourage open communication between our Care Teams and clients, ensuring their needs and preferences are heard and met.
To further enhance our services, we have established partnerships with reputable organizations such as The Alzheimer’s Society, Dementia UK, Dementia Friends. These collaborations enable us to access additional services tailored to meet the specific needs of our clients.
Whether you are exploring care options for yourself or a loved one, Carefour is here to assist. Call us at 01905 699699 for an obligation-free conversation with one of our managers. We genuinely care and understand your circumstances and are committed to providing the support you need. Alternatively, you can reach out to us, and your enquiry will be given the highest priority.
Reach out to us.
Whatever stage in the decision-making process you and your loved ones have reached regarding your current or future care requirements, please contact us for a no-obligation conversation with one of our Managers, we are here to help. Alternatively, please make contact with us and your enquiry will be given the highest priority.
Our Mission and Values
At Carefour, we believe everyone should have the opportunity to age well, to live a healthy, active and fulfilling life for as long as possible, without fear, or pain or sadness. This ethos is at the heart of everything we do.
Therefore, Carefour’s mission is to provide outstanding care and support to enable individuals to remain as independent as possible in their own homes, whilst being assisted in a way which supports positive outcomes and takes into account your rights to choice, dignity, privacy and confidentiality, in a professional and respectful manner.
Our values are:
- Respect clients’ dignity and privacy and the right to make decisions about their own life
- Respect client’s personal beliefs, cultural, emotional and relationship needs
- Integrity – openness, honesty and transparency
- Empathy – Caring, willing to help, compassion and always kind
- Excellence – encourage a culture of innovation, expertise and continuous improvement
- Teamwork – valuing, assisting, sharing and contributing to the lives of our clients and their families, other team members and professional partners – where every individual makes a difference
Carefour’s carers are recruited and trained to work to and above these values and to put caring at the heart of everything they do.
